FAQ

For your convenience, AnA accepts payment with Visa, MasterCard, Discover, American Express,  check, or wire transfer. 

Items will be billed to your credit card as soon as they are shipped. On the rare occasion that some of the items in your order are not in stock, you will only be billed for the part of the order that ships. In these cases, you may see your bill split into multiple charges as the items are shipped to you separately.

Net 30 terms–allowing you to pay by invoice at checkout and granting you 30 days to pay, with no annual fee and 0% interest. Please reach out to support@anasourcing.com to set up the Net 30 day process.

AnA dispatches many items within 1 business day from when the order is placed. However, certain items may take longer to process. If the item is in stock it will take on average 2-3 business days to arrive at your location.

AnA uses our growing network of shipment centers that are strategically located across the U.S. and North America. Shipping location of each order will depend on the product ordered and stock availability. We will ship the product from the closest location to you in order to get your order to you as quick as possible.

Call customer support at 800-854-0060 or email support@anasourcing.com

We apologize for the inconvenience! In the unlikely event that this occurs, please contact customer service team with the information below, and we will be happy to investigate and resolve any shipping issues as quickly as possible.

800-854-0060 or email support@anasourcing.com

For your convenience, we always aim to consolidate our shipments as much as possible. However, some items may ship from more than one warehouse or vendor and cannot be completely consolidated

To cancel an order that has already been placed, please reach out to our customer service team directly.

Customer Service Contact Information:
Phone: (800-854-0060)
Hours*: Monday - Friday 8 a.m. - 5 p.m. (EST)
Email: support@anasourcing.com

You can email POs at support@anasourcing.com

Yes, to do so you can reach out to support@anasourcing.com.

Discontinued items are not available for purchase. Please contact customer service at 800-854-0060 so that we can recommend an alternate item, if one is available.

While we try our best to ensure that all product listings are accurate, manufacturer-supplied images may occasionally differ slightly from the product listing. Please refer to the product attributes for the most accurate information for these products. If you have any further questions about specific products, feel free to contact us at (800-854-0060)

We apologize for the inconvenience! Please contact our customer service team at (800-854-0060)  and we will be happy to look up information regarding a product's availability and lead time.